This policy explains how inquiry information submitted through this website may be handled. The site is designed for business-to-business communication about first aid kits, refill programs, emergency response supplies, distributor stocking, and related workplace planning. We collect only the information needed to understand and respond to business requests, such as name, company, email, phone number, workplace type, headcount range, and message details that you choose to provide.
Form submissions may include contact details, company information, region, product interest, kit class questions, and notes about current first aid supply needs. We may also use ordinary website analytics to understand page performance, search terms, and navigation patterns. Please do not submit medical records, employee injury details, protected health information, payment card data, passwords, or confidential legal materials through an inquiry form.
Submitted information may be used to respond to your request, prepare a quote discussion, route your inquiry to an appropriate distributor or support contact, improve site content, and maintain ordinary business records. We may reference the workplace type or product interest you provide to tailor a response, but we do not use this website as a clinical triage or emergency response platform.
Information may be shared with service providers or channel partners when needed to respond to your business request. We expect those recipients to use the information for the intended business purpose. Records are retained for a period consistent with ordinary sales, customer service, compliance, and operational needs, then deleted or archived according to applicable retention practices.
You may request updates or deletion of inquiry contact information where legally available. You may also choose not to submit a form and instead contact the listed business email or phone number. By using the site, you understand that internet communications are not perfectly secure and that emergency or medical matters should be handled through appropriate professional channels.